FAQ
Whate are your shipping times?
Shipping takes generally about 5 to 10 business days.
Where do your products come from?
We ship either from our warehouse or directly from our suppliers, which are both located in China.
Can you help me find a specific product?
We know our and many other suppliers since years, and surely can have a look around if we find something suitable for you.
My order came damaged or not at all.
Always contact us and ideally send us a picture of the product as well as the shipping box. This will help us find the cause of the issue.
Can I get a free refund?
If we send you a damaged, broken, or different as advertised product, then yes. If you just do not like it, then no.
What payments do you accept?
We currently accept PayPal as well as Google Pay, we are working on accepting credit/debit card directly.
Helpful Articles
Go through our articles about sanitary products, installation processes and other tips on how to improve your bathroom.
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